Privacy Policy

Privacy Policy
Effective Date: 25 Feb 2025
Last Updated: 25 Feb 2025

1. Introduction
The purpose of the Securico StaySafe app is to notify users about panic alarms, intrusion alarms, and fire alarms detected from Securico GSM-based control panels.
Our app requests SMS send and receive permissions during the sign-up process. Users can either allow or reject these permissions. Additionally, users can modify these SMS permissions at any time through the phone’s settings. Securico Electronics India Limited respects the privacy of our users!

2. Information We Collect

SMS Messages: Our app sends and receives SMS messages solely for communication only from GSM SIM-based security panels and its related mobile number. This includes sending status commands and receiving status response alerts of Panic, intrusions, fire.
Device Information: We may collect basic device identifiers for app functionality and troubleshooting.

3. How We Use Your Information
The collected information is used strictly to:

To Send SMS status commands to GSM based security alarm panels.
To Receive emergency alerts via Text SMS.
To Improve and maintain app functionality.

4. Data Sharing and Security
For a better experience while using our Service, we may require you to provide personally identifiable information:

Name
Email-id
Mobile Number
SMS

We DO NOT share SMS messages or any data with third parties.
Your SMS data remains on your device and is only used to get GSM based alarm panel status.
We implement security measures to protect your information from unauthorized access.

5. Permissions and User Control
Our app requests SMS permissions only when necessary for core functionality.
Users can grant or deny SMS permissions at any time through device settings.

6. Data Retention
SMS messages are not stored on our servers. SMS data is retained only on your device for immediate processing (e.g., sending commands or receiving alerts) and is deleted once processed. Device information is kept only as long as necessary for app functionality and troubleshooting unless otherwise required by law

7. Security Measures
We employ industry-standard encryption protocols for data transmission and use robust access controls to protect your information from unauthorized access. Regular security assessments are conducted to maintain the integrity of our systems

8. User Rights
Users have the right to access, update, or delete their personal data (to delete the data follow this link https://www.securicoelectronics.com/deletion-policy/).

9. Compliance with Google Play Policies
We adhere to Google Play’s SMS and Call Log Permissions Policy and only request permissions that are essential for app functionality as alarm panel work only on GSM based Text and Call communication.

10. Cookies
Our app does not explicitly use cookies. However, it may use third-party services that collect information via cookies to enhance their functionality.

You can accept or reject cookies. If you choose to reject them, some features of the Service may not function properly.

11. Contact Us
If you have any questions about this Privacy Policy, you can contact us at:

it@securicoelectronics.com.